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Return & Refund

Effective 13 December 2025

Royal Mad Honey is committed to delivering premium-quality luxury products. Please read this policy carefully to understand our return, refund, and cancellation terms.

  • 1. Processing Time

Approved refunds or replacements are processed within 10–15 business days once the condition of the returned item is verified.

  • 2. Eligibility for Returns

1. Contact within 14 days of delivery date.

2.Provide a valid and verifiable reason.

3.Receive prior approval from Royal Mad Honey.

  • 3. Return Process

To initiate a return, email support@royalmadhoney.com with your order number and supporting images. Once approved, we will provide clear instructions.

  • * Unauthorized returns will not be accepted.
  • 4. Conditions

Products must be returned in original packaging, unused, unopened, and untampered.

  • 5. Ineligible Items

Opened, consumed, or tampered food products and international orders are strictly non-returnable.

  • 6. International Returns

Due to the nature of our products, international orders are non-returnable and non-exchangeable. We are not responsible for customs delays or rejected shipments.

  • 7. Refund Policy
  • Product unavailability after confirmation.
  • Inability to ship within committed timeframe.
  • Address falls outside serviceable area.
  • Cancellation by Royal Mad Honey due to listing errors.

For authorized return requests:

  • support@royalmadhoney.com
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